The Future of Management
Management innovation is at least as important as technical innovation.
Examples:
- Whole Food - community of purpose
- Gore Tex - innovation democracy
- Google - evolutionary advantage
New management practices:
- generating options and selecting the best ones (Life, evolution).
- routing of resourses (capital, talent, markets efficiency).
- no feelings (apolitical).
- diversity, open critique (democracy).
religion: unlike science it tries to provide an answer to “who am i” and “why am i here”.
Most companies have a roughly similar management hierarchy, have analogous control systems, HR practices, planning rituals, and comparable reporting structures and review systems.
What ultimately constrains the performance of your organization is not its operating model, nor its business model, but its management model.
What is it that managers do?
- Setting and programming objectives
- Motivating and aligning effort
- Coordinating and controling activities
- Developing and assigning talent
- Accumulating and applying knowledge
- Amassing and alocating resources
- Building and nurturing relationships
- Balancing and meeting stakeholder demands
Operational innovation: improving business processes, procurement, manufacturing, marketing, order fulfilment, customer service
Managment innovation: improving managment processes, strategic planning, capital budgeting, project management, hiring and promotion, compensation, training, internal communication, knowledge managment.